2024 performance
- Approval of our 2024 -2025 General Tariff Application (GTA) extended our commitment to customers to keep our annual revenue requirement below the 2018 level for seven years, through 2025.
- We were recertified and received new certification in 2024 by the International Organization for Standardization for controls and guidelines that protect the confidentiality, integrity and availability of information and energy utility industry control systems.
- We implemented a new artificial intelligence-based program to identify and filter phishing emails from our system.
For more information on how AltaLink engages employees to keep us secure and protected, read the 2024 Sustainability Report.
Sustainability in action: 1/10 companies in the world with ISO 27019 Certification
As part of our ongoing efforts to enhance our cyber security preparedness, we underwent an external audit conducted by the British Standards Institute (BSI) and became the first company in North America, and one of only 10 companies in the world, to receive ISO27019 certification.
For a sixth year in a row, AltaLink keeps costs to customers below 2018 levels
In 2024, AltaLink kept its annual cost to customers below 2018 levels, excluding recovery costs incurred during Alberta’s historic 2023 wildfire season and other adjustments as directed by the Alberta Utilities Commission (AUC).
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