2025 performance
- Achieved a customer satisfaction score of 9.68 out of 10 – our second best achieved result.
- More than 3.6 million kilometres driven without a preventable vehicle accident.
- Achieved an 86 per cent response rate on our employee engagement survey
AltaLink’s culture of safety
In 2025, AltaLink was honoured to have received awards and recognition from Electricity Canada celebrating the company’s innovation, leadership, safety culture and commitment to inclusion and sustainability. One specific award AltaLink received was Electricity Canada’s Lifesaving Award, which recognized employees for extraordinary leadership in preventing harm for the Buddy Up program, developed by the Centre for Suicide Prevention.
AltaLink was also recognized by the Canadian Mental Health Association and the Centre for Suicide Prevention in 2025 for our participation in Buddy Up.
Read moreAltaLink employees and contractors who plan, manage, or work on our transmission line rights-of-way participate in training sessions to understand the importance of planning work-tasks and executing plans with safety top of mind.
AltaLink’s integrated Environment, Health and Safety Management System (EHSMS) conforms with both the ISO 14001:2015 Environmental Management System requirements, and the ISO 45001:2018 Occupational Health and Safety Management System requirements. At AltaLink, health and safety excellence are core values for field and office employees. Our employees and contractors know that there is nothing more important than the safety of themselves, and each other.
Learn more about AltaLink’s programs and procedures that reduce risks and control hazards in the workplace in our Health and Safety Policy.